How remanufacturer ETE REMAN implemented fast & reliable VIN Scanning in just 1 week

ETE REMAN sought a real-time OCR solution they could seamlessly integrate into their existing codebase. The preference here was for a real-time scanning solution that didn't necessitate an API callout for each potential scan. This project’s core objective was to empower customers to directly scan VINs (Vehicle Identification Numbers) from work orders or vehicles. This streamlines the ordering process for automatic transmissions and various automotive components, making it swift and efficient.

The company was aware of customers’ frustration over the app’s inability to simply scan VINs from work orders or vehicles. However, ETE REMAN's team deemed it impractical to develop an OCR scanner from the ground up. This prompted the search for a solution. A critical requirement was to deliver real-time feedback to ensure that the VIN matched the observed vehicle. Although a snapshot-and-processing approach was considered, it was judged less effective and interactive. Moreover, the project required more than basic OCR capabilities. Beyond merely scanning the data, the solution had to be able to identify and filter out characters and patterns to ensure a reliable check-digit calculation to verify the VIN.

A trial of the Scanbot SDK demonstrated its impressive reliability and ease of integration. The comprehensive service offerings and the convenient communication via a dedicated Slack channel greatly facilitated the adoption. The SDK enabled ETE REMAN to add a significant feature to the app. Thanks to the first-class user experience, the VIN scanner was pivotal in driving customer adoption of the newly released app. It has greatly simplified lookups of price and delivery information for transmissions.  This, in turn, empowered ETE REMAN’s B2B customers to quote prices to their end consumers promptly. Ultimately, the Scanbot SDK enabled them to sell with incredible speed and ease, boosting customer satisfaction.